Program Support Assistant Position Available

Immediate Opening

Position Title: Program Support Assistant

Position Summary:

Position serves in a fast paced and high volume workplace. Provides a general overview of available services and programs to potential clients and assists client with determining which program they need to apply for. Processes client intake forms. Enters data into client management systems. Follows up with clients in the intake process for needed documents and information. Provides program processing functions under supervision of program specialists. Manages a large volume or management and office support functions. Performs other duties as assigned.

Program Assistant Position Duties

  • Greet and assist potential clients at initial contact and throughout the intake process
  • Set up clients’ physical and digital files
  • Gather and collect required documents from clients as needed
  • Enter client data into the client management system
  • Maintain client records
  • General office filing and updating program guidelines
  • Answering phone calls and emails
  • Have a working knowledge of all Clinch-Powell programs
  • Other duties as assigned

Qualifications and Skills

  • College degree or H.S. Diploma plus five years applicable experience
  • Must have excellent computer skills including Microsoft Word, Excel and online research
  • Exceptional organizational skills and attention to details
  • Good oral and written communication skills
  • Ability to work well with the public, both clients and organizational partners
  • Self-motivated
  • Bi-lingual Spanish preferred


  • Valid driver license and insurance
  • Ability to lift and carry 25 lbs and walk up and down stairs
  • Must be a U.S. Citizen or a lawful permanent resident of the United States

Promotion Potential: Yes

Please submit your resume to